Privacy Policy
Last updated: February 15, 2024
Introduction
At FreshMart, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our online grocery shopping services.
Information We Collect
Personal Information
We may collect the following personal information when you shop with us:
- Name and contact details
- Email address
- Phone number
- Delivery address
- Payment information
- Shopping preferences and history
- Dietary requirements (if provided)
Usage Information
We automatically collect certain information about your device when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Shopping behavior and preferences
- Time spent on pages
- Products viewed and purchased
How We Use Your Information
We use the collected information for various purposes:
- To process and deliver your grocery orders
- To manage your account and preferences
- To provide personalized shopping recommendations
- To send order confirmations and delivery updates
- To improve our product selection and services
- To send relevant offers and promotions (with your consent)
- To ensure food safety and quality standards
Data Security
We implement appropriate security measures to protect your personal information and ensure safe online grocery shopping. This includes secure payment processing and encrypted data transmission.
Your Rights
You have the right to:
- Access your personal data
- Update your shopping preferences
- Request deletion of your account
- Opt-out of marketing communications
- Review your order history
- Manage delivery preferences
Contact Us
If you have any questions about this Privacy Policy or your online grocery shopping experience, please contact us at:
Email: [email protected]
Phone: +91 27841 90238
Address: 12/90, Maharaja St, Udaya Nagar, Mahadevapura, Bengaluru, Karnataka 560048, India